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FAQs

Got a question to ask about your new Lovell home? Not sure how something works? Check our list of handy FAQs for help, advice and useful contact numbers.

…What does the Customer Care team do? The Customer Care department is here to help resolve any defects you have …

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Warranties

Lovell Homes come as standard with Buildmark cover, as part of our commitment to our customers. Learn more on NHBC and Buildmark cover online today.

…New Home Warranties Your new Lovell Home comes with a 10-year NHBC Buildmark policy which includes deposit protection from …

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Consumer Code

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible for you. Find details of the Consumer Codes we adopt online today.

…At Lovell, we’re committed to treating homebuyers fairly, letting them know what level of service to expect and giving …

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Customer Charter

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible. See for yourself and explore our customer charter online today.

…We do everything we can to make the home-buying process as simple and as straightforward as possible. Our Lovell …

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Privacy Notice

Lovell Homes are committed to protecting your privacy & safeguarding your information when you use our website. Read our Privacy Policy online today.

…Lovell Partnerships Limited – Privacy Notice    INTRODUCTION Lovell Partnerships Limited is committed to protecting and respecting your privacy. When we say “…

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Cookies Policy

Lovell Homes are committed to protecting your privacy & safeguarding your information when you use our website. Read our Cookie Policy online today.

…This website uses cookies. Cookies are small text files that are used to make a user’s experience more efficient. …

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Gender Pay Gap

The Gender Pay Gap Report for Morgan Sindall Group plc, of which Lovell Partnerships is a part of.

…Gender Pay Gap We aim to provide all our employees with opportunities to develop and balance their working life in …

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Company Statements

Company Statements

…Please follow the link to the view the relevant company statements. Government Building Safety initiative Welsh Government Building Safety Developer …

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Modern Slavery Statement

Morgan Sindall Group Modern Slavery and Human Trafficking Statement 2023

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Why choose Lovell?

From first-time buyers to growing families & down-sizers, customer satisfaction is our first priority.Read our testimonials online at Lovell Homes today.

…At Lovell, we know that buying a new home is a big step. We also know how to make the …

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